Cancellation Policy

We understand that plans can change. You may cancel your order within 24 hours of placing it, provided the item has not been shipped.

1. Cancellation Window

1. Orders can only be cancelled before dispatch.
2. Once shipped, cancellation is not possible; you may request a return after delivery.

2. How to Cancel

1. Email us at [email protected] and call +880 1873-585776 with your order ID.
2. Refunds for cancelled prepaid orders will be processed within 5–7 business days.

3. Company Rights

1. Bisorgo Mart reserves the right to cancel any order due to unavailability, pricing errors, or suspected fraudulent activity.